Government & NPO

Digital Excellence

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Post Sanela Health AG

Short description

The secure and trustworthy transport of information has been a core competence of Swiss Post for over 170 years. Swiss Post is convinced that a digitised healthcare system and the electronic patient record are part of a progressive Switzerland. Post Sanela Health AG provides the EPR and EPR-related services throughout Switzerland - based on Swiss Post's technical platforms. With the EPR, citizens can digitise their personal health data, view it at any time and from any location and grant access to specialists and institutions. With Sanela's digital EPR self-onboarding service, citizens can open their EPR completely digitally and save themselves the trip to an opening centre. Post Sanela Health AG operates in a fast-growing, dynamic market that requires a strong digital strategic focus and continuous adaptation. Sanela has carefully adapted its corporate structure, partner management, recruiting and the development of marketing strategies and business processes to succeed in this dynamic market. Its success is evident in its strong market position following the initial consolidations of EPD providers, a growing customer base - including healthcare institutions and private users of the Sanela EPD - and the successful launch of digital services such as fully automated EPD self-onboarding and the eVaccination module.

Jury Statement

Swiss Post Sanela Health AG, a subsidiary of Swiss Post, is taking a visionary and courageous approach in a highly regulated environment with sensitive data to disseminate the Electronic Patient Record (EPR). With the involvement of a wide range of stakeholders, namely cantons, service provider associations and cross-sector organisations, they are making the transformation possible in the long term. Sanela's EPD already enables secure access to personal healthcare data. Many partner organisations, such as 4/5 of all hospitals, are already on board and provide their data via standardised interfaces and open formats.